Support and Help Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Reply Warranty

  • Our crew of service technicians will try their best to reply to your service tickets within about 1 hour. If, however, the problem you have come across calls for the assistance of the Admin =Department,= we’ll address the ticket to the person on duty and will write a reply to let you know.

  • Top quality support service

  • Top–quality Tech Support Service

  • We’ll be on line for you round the clock to give you useful information and client support and to help you with any problem that you could come across whilst dealing with your virtual server. We’re able to aid you with all pre–configured apps, such as your Operating System, server management panel (with regards to the VPS type) and the Hosting Control Panel made 100% by our developers.

  • Intuitive help center

  • An Informative Help Zone

  • In the Hosting Control Panel that comes free–of–charge along with your virtual server, you will discover an informational Help section, containing all you should know about working with your web sites and software packages. We have incorporated a wide selection of how–to reports and video tutorials that present the basic web site managing duties in an easy to comprehend form.