Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user service team is educated to fast deal with all of our cloud website hosting customers’ inquiries and help demands. Through our ticket system, it will be possible to share your question and a support team fellow member will most likely go back to to you in less than max one hour. Realistically, practice has shown us that the typical response time period is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • Our customer assistance service is offered by a group of licensed technicians who definitely are prepared to reply to your request quickly. You can easily make contact with the support crew by launching a help support ticket from your Hosting Control Panel or by submitting us an e–mail. On business days, you may as well call us on the telephone or take advantage of the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel supplies a huge practical knowledge base that’s built into all parts. In each part, you will find a Help button which will load for you a variety of step–by–step guides on how to work with a certain feature or conduct a selected action. In addition, we have crafted training video tutorials to help you get a better idea of the Control Panel’s interface.